BETTING

 

There are three ways of having a bet on the Racecourse:

1.  The Tote
2.  A Bookmaker
3.  The Betting Shops

 

Betting with the Tote

There are Tote betting points located all over the racecourse. Look out for the red and green signs. Betting with the Tote is easy. The Tote staff are there to help you if you need any information on the range of bets on offer, feel free to ask. Television screens by the Tote counters give an indication of the odds that will be paid on each horse. Before the race, a horse’s odds can go up or down depending on how many people are betting on that horse. With the Tote you receive the odds your horse has at starters orders (your share of the full bet of the race and the tote gives you a good quick guide as to how much this will be). The ticket you get from the Tote will show you how much you have put on a horse.

Check the latest horse racing odds at the Totesport online betting site.

 

Betting with a Bookmaker

Bookmakers can be found in the Paddock Enclosure. Again, betting with a bookmaker is very simple. Bookmakers offer fixed odds betting, which means if you place a £1 Win bet on a horse marked on their board at 8/1 you will receive £9 (£8, plus your original £1 bet) if the horse wins.

Look at the odds on all the boards and make sure you 'shop around'. Different bookmakers will be displaying the odds of each horse. If most bookmakers have your horse marked up at 7-1, but one has him at 8-1, you will get a better return from the 8-1.

With bookmakers, you receive the odds at the time of placing the bet, regardless of whether those odds go up or down. The slip they give you will show details of the name and number of your horse and your potential returns, should the horse win.

Each bookmaker will advertise the minimum stake he will accept, and you will soon find one happy to take even a very small bet and most each way bets which means you get paid if your horse comes in the first three home. If your horse wins take your ticket back to the same bookmaker who will then pay you your winnings.

Top Tip: Never throw away what you might consider a losing bet until the 'weighed in' signal has been given as results can sometimes be amended.

 

There are many different types of bets you can make, but beginners will find it easier to stick to the two basic bets.

Win Bet

A Win bet is the simplest type of bet. You are betting on a horse to winning a race.

The Tote/Bookmaker will offer odds on each horse, which will give you a rough idea of how likely it is for that horse to come first.

If the horse you chose wins you can collect your winnings, which are based on multiplying your stake by the odds, plus your original stake.

For Example:
You put a £5 Win bet on Sure Thing, with odds of 10-1.
If Sure Thing doesn’t win then you lose your £5.
If Sure Thing wins then you multiply your stake by the odds £5 x 10 = £50, plus you receive your original £5 stake back. So your total return on this bet would be £55.

To complicate things slightly, some odds don’t end with -1. For example; 11-2. Here you would divide 11 by 2 = 5.5. You will get 5.5 times your stake (plus your original stake back) if your horse wins.

 

Each-Way Bet

An Each-Way bet is basically two bets. A Win bet (as described above) and a Place bet.

A Place bet means you are backing a horse to get placed in their race. A Place depends on the number of runners in the race and the type of race (i.e. a handicap). The Place part of an Each Way bets will be paid out on the following Place terms:

Non-Handicap Races
2­4 Runners - You can only place a Win bet
5­7 Runners - You will receive 1/4 of the odds if your horse is placed 1, 2
8 or more Runners - You will receive 1/5 of the odds if your horse is placed 1, 2, 3

Handicap Races
2­4 Runners - You can only place a Win bet
5­7 Runners - You will receive 1/4 of the odds if your horse is placed 1, 2
8-11 Runners - You will receive 1/5 of the odds if your horse is placed 1, 2, 3
12­15 Runners - You will receive 1/4 of the odds if your horse is placed 1, 2, 3
16 or more Runners - You will receive 1/5 of the odds if your horse is placed 1, 2, 3, 4

For Example
You put a £5 Each Way bet on Sure Thing, with odds of 10-1, in a Handicap race with 8 runners. That’s a £5 Win bet and a £5 Place bet. Your total stake is £10.
If Sure Thing doesn’t come in the top three then you lose your entire £10 stake.
If Sure Thing comes second or third, then your Place bet is successful, but you lose your £5 stake on your Win bet. You will receive 1/5 of your stake multiplied by the odds (1/5 of £5 x 10) = £10 (plus your original stake of £5). So your total return on this bet would be £15.
If Sure Thing wins, then both parts of your Each Way bet are successful. For the Win bet you will receive your stake multiplied by the odds (£5 x 10), plus your original stake of £5. For the Place bet, you receive 1/5 of your stake multiplied by the odds (1/5 of £5 x 10) = £10, plus your original stake of £5. So your total return on this bet would be £70.

CUSTOMER SERVICE CHARTER

FOR ON-COURSE BOOKMAKERS

 

Overview

 

Betting is an integral part of the customer’s day at the races and the interaction that they have with on-course bookmakers defines the experience for many visitors. On-course bookmakers and the racecourses recognise this and have designed this Customer Service Charter to help ensure that customers receive the level of customer service that they expect and deserve.  

 

This is a voluntary code. Those bookmakers that have signed up to this Charter can be identified by the prominent display of a gold flag above their odds display boards.

 

If you want to experience the level of customer service that the racecourses believe that you deserve then please look out for the gold flag.

 

Customer Service Charter

 

Bookmakers who have signed up to the Customer Service Charter agree that they will:

 

Service Levels

 

1.               Make all customers feel welcome and deal with them politely and efficiently and answer any questions constructively. 

 

2.               Assist inexperienced racegoers, when time allows, and help to educate them on betting and racing.

 

3.               Provide customer service feedback to the racecourse so that the views of racegoers are discussed pro-actively between the bookmakers and racecourses to ensure that the experience of attending a race meeting is an enjoyable one.

 

Terms of Betting

 

4.               Bet in accordance with the Rules of Betting as published by the Tattersalls Committee. In particular, bookmakers will clearly display if they are betting win only on a particular race.  Where bookmakers accept each-way bets the terms will be (or will be better than):

 

                          i.              Fewer than 5 runners – All to Win

                        ii.              5-7 runners – 1/4 odds on place 1-2

                       iii.              8 or more runners – 1/5 odds on place 1-2-3

                      iv.              Handicaps with 12-15 runners – 1/4 odds on place 1-2-3

                        v.              Handicaps with 16 or more runners – 1/4 odds on place 1-2-3-4

 

5.                    A bookmaker that signs up to this Charter must adhere to these rules at each race meeting and in respect of each race at a race meeting.  A bookmaker cannot select individual races or days on which he/she wishes to abide by the terms of this Customer Charter and must offer the above level of customer service at each race meeting at which they do business.